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COVID-19 (Coronavirus) Updates

Update Posted: 6/12/2020

We are pleased to announce that we will be opening our Sidney lobby on Monday, June 15th.  Our lobby in Sheridan was re-opened on June 8th. 

We want to thank you for your patience as we have navigated through these unprecedented times. Even through the challenges, our team has worked to make your experience the best it could be. Our appreciation for you and one another has never been greater.

We have also been working on several initiatives to create a safe, welcoming environment for our employees and customers.  A few safeguards you will notice when you visit, we have:

  • Installed social distancing decals on the floors to help keep customers and employees at least six feet apart
  • Increased disinfecting and professional cleaning measures
  • Increased space between teller windows
  • Portable barrier guards
  • Installed hand sanitizing stations

As you can see, we have many safeguards in place and are eager to visit with you in person.  Please wear a mask as advised by the CDC, covering your mouth and nose if possible.  If you are or have recently been sick, been in close contact in the last 14 days with someone diagnosed with COVID-19, travelled internationally, or been directed by a health professional to self-quarantine, please use one of our electronic solutions.

Please use your best judgement when visiting us and others.  Our ATMs, Online and Mobile banking services are available 24/7 to assist you.  Additionally, we will continue to waive all mobile check deposit fees through June 30, 2020

We’re ready to see you and serve you in person.  Our customer capacity is limited at this time.  When visiting us, you may be asked to wait for further instructions if we have reached our capacity.  See you June 15th!


Update Posted: 4/21/2020

Mortgage Relief Plan

Sidney State Bank is committed to working with its borrowers through challenging times as a result of the COVID-19 Pandemic.  Sidney State Bank will provide the following:

Mortgage Loan Extensions on a month-by-month basis for up to three months.   

  • Provide a streamlined process for requesting extension for COVID-19-related reasons, supported with available documentation; 
  • Confirm approval of and terms of their extension program (which should include reasonable solutions for resuming payments at the end of the extended term); and 
  • Borrower will be asked to sign an extension agreement for each month extended.

Relief from mortgage-related late fees and charges for extension period

  • For affected borrowers who reach an agreement with the bank, the bank will waive or refund mortgage-related late fees for the extension period.

Foregoing new foreclosures for 60 days

  • The bank will not initiate any foreclosure sales or evictions for 60 days for affected borrowers who reach an agreement with their financial institution.

Refraining from reporting adverse credit scoring information based upon the borrower’s accessing relief.

  • The bank will not report adverse credit scoring information for affected borrowers who reach an agreement with the bank. The bank will report other credit information consistent with Consumer Financial Protection Bureau (CFPB) or other federal agency guidance.
  • Borrowers already delinquent prior to contacting the bank and reaching an agreement will not have derogatory credit scoring information changed.

Working with borrowers on their specific needs or concerns. 

  • The bank will work with borrowers with other extenuating needs such as escrow; tax and insurance payments that may require more individualized assistance.

Update Posted: 3/16/2020

Sidney State Bank is temporarily moving to drive-thru and by appointment only.

Our crisis response team continues to meet regularly to monitor and evaluate the COVID-19 pandemic. For the safety of our employees, customers, shareholders, and communities, beginning Friday, March 20th and continuing until March 31st, Sidney State Bank is encouraging our customers to use our drive-thru or to visit us by appointment.

We will continue to evaluate the situation and determine lobby hours as recommendations by the Center for Disease Control are available. 

In addition to maintaining service at our drive thru Sidney State Bank will ensure that you have access to your accounts by:

  • Telephone
  • Debit Card
  • ATMs
  • Internet and Mobile Banking including mobile check deposit
  • Night Depository

To schedule an appointment, please contact us at 989-328-2501.

We thank you for choosing Sidney State Bank for your banking needs and we appreciate your understanding during this difficult time.

“Where Banking is a People Business”


Update Posted: 3/16/2020

To our customers and friends,

One of our highest priorities is the health of our staff, customers, and the well-being of the communities we serve. Sidney State
Bank will continue normal banking operations at all locations. Below are some of the key points of Sidney State Bank’s
response plan:

  1. Increased cleaning and sanitization efforts in our centers while reinforcing healthy habits for our staff;
  2. Keeping our products and services fully available to you;
  3. Monitoring the updates related to the virus; and
  4. Enhanced risk monitoring and management.

Our staff enjoy seeing you in our offices, however, we fully understand the preference of limiting your daily interactions. Below
are several ways you can access your account with us:

  1. Visit one of our offices in Sidney or Sheridan: our offices are operating at normal business hours. You may also take
    advantage of our night drops at any time in Sidney or Sheridan.
  2. Visit one of our full-service ATMs in Sidney, Sheridan or Crystal that are available 24/7.
  3. You can speak with a representative Monday-Friday at (989)328-2501 or toll free at 1-800-523-8511.
  4. Online & Mobile Banking: You can access your account on your mobile device or computer (www.sidneybank.com).

Please continue to check our website or contact the bank directly for updates.